Our Policies
Terms and Conditions of Purchase

By accessing this website you agree to these terms and conditions. If you do not agree to them, please do not use and access this website. The J. Silver Boutique website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.

Forms of Payment

J. Silver Boutique accepts the following forms of payment: Credit Cards include American Express, Master Card, Visa and Discover. Checks, Cash and Gift Certificates are accepted in-store only.

Sales Tax

Local taxes, 8.25% if applicable, will be added to your order

Safe and Secure Ordering

Protecting your personal information is very important to us. In our shopping checkout process, we use industry-standard encryption technologies when transferring and receiving customer data on our secure server.

Shipping

J. Silver Boutique Online Store is unable to ship to international destinations, P.O. Boxes, APO addresses or US territories. Most orders will be dispatched within three working days subject to credit clearance, address verification and availability of items. Orders received on Saturday or Sunday will not begin processing until the following business week. No orders will ship out on Saturday or Sunday. We will contact you if there is a delay or items are not available.

All packages are shipped via UPS and we offer the following shipping options:

    Ground (5 to 7 business days)
    3 Day Select (3 to 4 business days)
    2nd Day Air (2 business days)
    Next Day Air (1 business day)
Tracking Your Order
If you want to track your order shipment via UPS, you can do so in the following way: 1) Refer to your order confirmation email for the UPS tracking number; then simply enter your tracking number on the UPS website at www.ups.com to track your order shipment.

Returns and Exchanges

We want you to be completely happy with your order. If you are unsatisfied for any reason, please return your purchase for a credit or refund.

Returns and Exchanges on full-priced merchandise are accepted by mail with original receipt within 14 business days of receipt of purchase.

Returns and Exchanges on sale or special request items are final sales and are not accepted.

The items must not have been worn or altered, and the tags must still be attached. We will credit the card on which the original purchase was made. Unfortunately, we cannot refund your original shipping charges

Please send all returns and exchanges to:

    J. Silver Online Boutique
    c/o J. Silver Boutique
    2412 Rice Blvd.
    Houston, TX 77005-3203
Waiver of Liability

Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

You agree fully to indemnify us, our employees, suppliers or other representatives from and against all liabilities, all claims, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website.

Copyright

©2006 J. Silver Boutique, all rights reserved. This Site and the contents of the Site are intended for your personal, noncommercial use. Downloading or copying Site Content for other than personal, noncommercial use is expressly prohibited without the prior written permission of J. Silver Boutique or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Notwithstanding the foregoing, you may not download or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the Site or use any meta tags or any other hidden text utilizing our names or trademarks, without our express written consent. You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.

Join Our Email List
Privacy Policy

J. Silver Boutique will never share or sell your personal information to any third party without your consent. Any information we ask you to provide is only intended to make your shopping trip a better experience. Remember, it only takes an email address and password to sign up for an account. You don't have to share your personal information and billing details until you're ready to start the purchase process. Your credit card information is protected.

We offer a high-level of customer service and personal attention, and any special services like phone calls or emails on new arrivals, invitations to events and trunk shows are only available through voluntary sign-up. If for some reason you're hearing from us regularly and you'd rather not, please send an email to tiffany@jsilverjewelry.net

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